Booking, sampling, results: every step still done by hand loses you patients. Here's how to make the journey smooth.
Patients now expect the same convenience from a lab as everywhere else: book online, get results on their phone, skip the queue. The lab that offers this wins loyalty — and reputation. We built it for Labo El Allali.
Before the sample: everything online
The first friction is phone booking and paper prescriptions. We remove it.
- Online booking and prescription upload.
- Home sample-collection option.
- Installable app (PWA), dark mode, bilingual FR / AR.
After: results online, securely
No trip to pick up a piece of paper. The patient is notified and views their results in a secure space.
- Secure results portal, available 24/7.
- Notification as soon as the report is ready.
- Test catalogue with prices, and a doctor directory.
Internally: less paperwork
The patient journey is only half the story. By structuring procedures and using AI writing-assistance tools, we cut the time spent writing the lab's procedures by 70% — time given back to the teams for their real work.
Ready to move up a gear?
Book a free 30-minute diagnostic. We'll tell you honestly whether — and how — we can help.
Book a free diagnostic